Returns & Custom Orders
We are very proud of our craftsmanship and strive to create quality products. If you are unhappy with an item please contact us within seven days of receipt of the item to arrange for an exchange.
Exchanges will be sent out after receipt of the original item in it's original condition, at the buyer's expense, and with a postal tracking number.
We require that anyone requesting an exchange contact us within seven days of receipt of the item.
The following items can't be exchanged and are final: custom or personalized orders.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Sizing & Custom Orders
Our hats generally measure about 22 1/2-23" around. Some fabrics do have more stretch than others and therefore can vary slightly in fit.
Larger versions of the same hats here can be made, they start at $64 each . For one of a kind/ custom orders hats start at $84 each. Please include head measurements with all custom orders. It is important to measure correctly the first time as custom orders are not refundable .
Large/ Smaller versions of waxed canvas bags can be requested for a fee. This fee will be calculated to include pattern alteration, sewing time, and fabric usage. ***Generally belts on bags can be adjusted to your size request, please include that info in the notes when you place your order.***
Custom sized clothing can be requested for an additional fee, which can very depending on the amount of time the pattern adjustment will take, additional material, and sewing time.